Diamond Spring Technical Services, LLC

  

 

 


Customer Feedback

Read what our customers are saying about us!

Name: GRiggs Satisfaction Rating: * * * * *
I placed a service call for the following service: PC Running Slow. A technician arrived at my location in One to Four Hours. The problem was solved during the initial visit. The problem was solved in a reasonable amount of time. I received a follow-up call within 3 days of the completed work. I felt that the service fee charged was higher than I expected . I purchased a service plan for future work. The technician's technical level of competence was Exceptional . He/She was courteous . I would recommend Diamond Spring Technical Services to my friends and I would consider using them again in the future.
Additional Comments:        
Bud I think you know how satisfied we are with your service.
Name: FRED BLOCK Satisfaction Rating: * * * * *
I placed a service call for the following service: PC Running Slow. A technician arrived at my location in Less than One Hour. The problem was solved during the initial visit. The problem was solved in a reasonable amount of time. I received a follow-up call within 3 days of the completed work. I felt that the service fee charged was about what I expected . I purchased a service plan for future work. The technician's technical level of competence was Exceptional . He/She was courteous . I would recommend Diamond Spring Technical Services to my friends and I would consider using them again in the future.
Additional Comments:        
I own a recruitment ad agency and time is of the essence. My MS Word was taking 48 seconds to open and 48 seconds to close...and when I am on publication deadlines each second is an eternity. Bud Sparks of Diamond Springs Technical Services came to my rescue! Each and every time I've contact Bud...he amazes me with his superior skills and courteous attention to my needs.
Name: Lew Cashman Satisfaction Rating: * * * * *
I placed a service call for the following service: Other. A technician arrived at my location in Eight to Twenty-Four Hours. The problem was solved during the initial visit. The problem was solved in a reasonable amount of time. I received a follow-up call within 3 days of the completed work. I felt that the service fee charged was higher than I expected . I purchased a service plan for future work. The technician's technical level of competence was Exceptional . He/She was courteous . I would recommend Diamond Spring Technical Services to my friends and I would consider using them again in the future.
Additional Comments:        
Bud is extremely knowledgeable and a pit bull when it comes to tough problems. He works hard to resolve issues in a timely and cost effective manner. I would definitely recommend their services as they get to the heart of a problem vs. some of the chains (e.g. Best Buy) who want to sell you a new PC or replace a hard drive that does not need to be replaced.
Name: Rich Satisfaction Rating: * * * * *
I placed a service call for the following service: Other. A technician arrived at my location in Less than One Hour. The problem was solved during the initial visit. The problem was solved in a reasonable amount of time. I received a follow-up call within 3 days of the completed work. I felt that the service fee charged was about what I expected . I did not purchase a service plan for future work. The technician's technical level of competence was Exceptional . He/She was courteous . I would recommend Diamond Spring Technical Services to my friends and I would consider using them again in the future.
Additional Comments:        
Was the most thorough and knowledgeable technician I have ever dealt with. He recovered data I thought was lost forever. Would absolutely recommend for any computer needs.
Name: Sharon Hershkowitz Satisfaction Rating: * * * * *
I placed a service call for the following service: PC Running Slow. A technician arrived at my location in One to Four Hours. The problem was solved during the initial visit. The problem was solved in a reasonable amount of time. I received a follow-up call within 3 days of the completed work. I felt that the service fee charged was about what I expected . I did not purchase a service plan for future work. The technician's technical level of competence was Exceptional . He/She was courteous . I would recommend Diamond Spring Technical Services to my friends and I would consider using them again in the future.
Additional Comments:        
I regret that I didn't call Diamond Spring Technical Services sooner. Much frustration could have been avoided. My computer is working great now. Bud Sparks was most knowledgeable.
Name: Glenda Beller Satisfaction Rating: * * * * *
I placed a service call for the following service: PC Running Slow. A technician arrived at my location in Next Day. The problem was solved during the initial visit. The problem was solved in a reasonable amount of time. I did not receive a follow-up call within 3 days of the completed work. I felt that the service fee charged was about what I expected . I purchased a service plan for future work. The technician's technical level of competence was Exceptional . He/She was courteous . I would recommend Diamond Spring Technical Services to my friends and I would consider using them again in the future.
Additional Comments:        
Bud solved my problem. My computer is 6 years old and was slowing down a lot. Bud would've come sooner but I wasn't available. He solved my problem by installing more memory--to the max. He also cleaned the processor and installed a few programs for continuing maintenance. By completion of the work my computer was working like a lean, clean operating machine. Well done! Thank you Bud.